Terms of service

OVERVIEW
Welcome to CHITAI BALI! The terms “we,” “us,” “our,” and similar terms refer to CHITAI BALI. CHITAI BALI operates this store and website, including all related data, content, features, tools, products, and services, to provide you with a personalized shopping experience as a customer (the “Services”). CHITAI BALI is powered by Shopify, which allows us to provide you with these Services.

The following terms and conditions, and any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully because they contain important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting our website, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1. ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence and consent to the use of the Services by any of your minor dependents on devices owned, used or controlled by you.
To use the Services, including accessing our online stores, browsing their content and purchasing any products or services we offer, you may be required to provide certain information, such as your email address or billing, payment and shipping information. You represent and warrant that all information you provide in our stores is true, current and complete, and that you have all necessary rights to provide it.
You are solely responsible for maintaining the security of your account login information and for all activities that occur under your account. You may not transfer, sell, assign or license your account to anyone else.

SECTION 2. OUR PRODUCTS
We have made every effort to ensure that the products and services in our online stores are accurately represented. However, please note that the actual colors and appearance of the products may differ from how they appear on the screen of the device you use to access the store. This depends on the type of device, its settings and configuration.
We do not guarantee that the appearance and quality of the products or services you purchase will meet your expectations or exactly match how they are depicted or visualized in our online stores.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time, and may limit the quantities of any products that we offer to any person, in any geographic region or jurisdiction, on a case-by-case basis.

SECTION 3. ORDERS
By placing an order, you are submitting an offer to purchase. CHITAI BALI reserves the right to accept or decline your order for any reason and at its sole discretion. Your order is considered unaccepted until CHITAI BALI confirms it. We must receive and process your payment before an order can be accepted. Please review your order carefully before placing it, as CHITAI BALI may not be able to honor your cancellation request once it has been accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided to you at the time the order was placed.
Your purchases are subject to return or exchange only in accordance with our Return Policy [LINK].
You represent and warrant that you are purchasing goods solely for your personal or household use and not for commercial resale or export.

SECTION 4. PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service is determined at the time of placing your order and is set forth in the email confirming that order. Unless expressly stated otherwise, the prices listed do not include taxes, shipping and handling charges, customs duties and import duties.
Prices listed in our online stores may differ from prices in our physical stores, as well as online and other stores operated by third parties. From time to time, we may run promotions on the Services that affect prices and are governed by separate terms and conditions that are separate from these Terms of Service. If there is a discrepancy between the terms of a promotion and these Terms of Service, the terms of the promotion will prevail.
You agree to provide current, complete and accurate order, payment and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. You represent and warrant that (i) the credit card information you provide to us is true, accurate, and complete; (ii) you are duly authorized to use the credit card to make your purchase; (iii) your credit card company will honor your invoices; and (iv) you will pay the prices listed, including shipping and handling charges, and all applicable taxes (if any).

SECTION 5. SHIPPING AND DELIVERY
We are not responsible for delays in shipping or delivery. All transit times quoted are estimates only and are not guaranteed. We are also not responsible for delays caused by carriers, customs procedures or other circumstances beyond our reasonable control. Once the goods are delivered to the carrier, title and risk of loss pass to you.

SECTION 6. INTELLECTUAL PROPERTY
Our Services, including without limitation all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and the design, selection and arrangement thereof, are the property of CHITAI BALI, its affiliates or licensors and are protected by United States and foreign patent, copyright and intellectual property laws.
These Terms grant you the right to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material contained on the Services without our prior written consent. Except as expressly provided in these Terms, nothing in these Terms grants or shall be construed as granting you a license or right under any patent, trademark, copyright or other intellectual property right of CHITAI BALI, Shopify or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted to anyone under these Terms are reserved by CHITAI BALI. CHITAI BALI names, logos, product and service names, designs and slogans are trademarks of CHITAI BALI, its affiliates or licensors. You may not use such trademarks without the prior written permission of the CHITAI BALI store. The Shopify name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product names, designs and slogans displayed within the Services are trademarks of their respective owners.

SECTION 7. ADDITIONAL TOOLS
The Services may provide you with access to client tools provided by third parties over which we neither monitor nor supervise nor influence.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement by us. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and accept the terms on which tools are provided by the relevant third-party provider(s).
We may, in the future, offer new features as part of the Services (including, the release of new tools and resources). Such new features shall also be deemed part of the Services and shall be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain content and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party content or websites to which you choose to access. If you decide to leave the Services and access such content or third-party websites, you do so entirely at your own risk.
We are not responsible for any harm or damages related to your access to third-party websites or your purchase or use of any goods, services, resources or content available on such third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction on a third-party resource. Complaints, claims, comments or questions regarding third-party products or services should be directed to the relevant third party directly.

SECTION 9. RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section describes the nature of the relationship between Shopify and your store and will not be removed or modified.]
READ BALI is powered by Shopify to allow us to provide you with these Services. However, any sales and purchases you make through our Store are directly with READ BALI. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales transaction between you and READ BALI, including any damages, losses, or losses resulting from your purchase of goods or services. You hereby expressly release Shopify and its affiliates from any claims, damages, or other liabilities arising from purchases and transactions between you and READ BALI.

SECTION 10. PRIVACY POLICY
Any personal data we collect through the Services will be processed in accordance with our Privacy Policy, which can be found on this page: [LINK]. Some personal data may be subject to the Shopify Privacy Policy, which can be found on this page. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted on the Shopify platform, Shopify collects and processes personal data related to your access to and use of the Services for the purpose of providing you with the Services and improving them. Information that you provide when using the Services will be transferred to Shopify and to third parties, which may be located in countries other than your country of residence, for the purpose of providing you with services. Please review our Privacy Policy [LINK] for more information about how your personal data is used by us, Shopify, and our partners.

SECTION 11. FEEDBACK
If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, "Feedback Materials"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback Materials in any media and for any purpose, including commercial use. For example, we may use the rights granted to us under this license to operate, provide, evaluate, improve and promote the Services, and to carry out our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that (i) you own the Feedback Materials or have all necessary rights to use them; (ii) you have disclosed any compensation or incentive you received in connection with submitting the Feedback Materials; (iii) your Feedback Materials comply with these Terms. We are and will be under no obligation to (1) maintain the confidentiality of Feedback Materials, (2) pay compensation for Feedback Materials, or (3) respond to Feedback Materials.
We may, but have no obligation to, monitor, edit or remove Feedback Materials that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violate another's intellectual property rights or these Terms of Service.
You represent that the Feedback Materials you provide will not violate any rights of any third party, including copyrights, trademarks, privacy, publicity or other personal or proprietary rights. You also represent that the Feedback Materials you provide will not be defamatory, unlawful, offensive or obscene, or contain any computer viruses or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the source of the Feedback Materials. You are solely responsible for any Feedback Materials you provide and their accuracy. We are not responsible for and assume no liability for any Feedback Materials posted by you or any third party.

SECTION 12. ERRORS, INACCURACIES AND OMISSIONS
Occasionally, the Services may contain information that contains typographical errors, inaccuracies or omissions. Such information may appear in product descriptions, as well as in information about prices, promotions, special offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information proves inaccurate at any time without notice (including after you have submitted your order).

SECTION 13. PROHIBITED USES
You may access and use the Service only for lawful purposes. You may not, directly or indirectly, access or use the Service (a) for any unlawful or harmful purpose; (b) to violate any international, federal, state or local law, rule, regulation or ordinance; (c) to infringe on or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, disparage, harm, defame, libel, slander, intimidate or otherwise harm our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use or re-use any material that does not comply with these Terms; (g) to transmit or facilitate the transmission of any advertising or promotional material, including “junk mail,” “chain letters,” “spam,” or any other similar form of messages; (h) to impersonate any person or entity or attempt to do so; (i) otherwise do anything that restricts or inhibits anyone else from using or enjoying the Services or, in our opinion, may harm CHITAI BALI, Shopify, or users of the Services or expose them to liability.
Additionally, you agree not to (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or otherwise exploit any portion of the Services; (c) collect or monitor personal information from any third party; (d) spam, phish, pharm, pretext, spider, crawl, index or scrape; (e) interfere with or circumvent the security features of the Services, any related website, other websites, or the Internet. We reserve the right to suspend, disable or delete your account at any time and without notice if we determine that you have violated any provision of these Terms.

SECTION 14. TERMINATION
We may unilaterally terminate this agreement and your access to the Services (or any part thereof) at any time without notice, and you will remain liable for all amounts due from you up to the date of termination.
The following sections, Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Release of Liability, Severability, Waiver and Entire Agreement, Assignment, Governing Law, and Privacy Policy, as well as any other provisions that by their nature survive termination, will survive termination.

SECTION 15. DISCLAIMER OF WARRANTIES
The information provided on or through the Services is provided for general informational purposes only. We do not guarantee the accuracy, completeness or practical usefulness of this information. Relying on such information is entirely at your own risk. We disclaim any liability arising from reliance on such materials by you, any other visitor to the Services or anyone else to whom information provided within the Services may be transmitted.
EXCEPT AS EXPRESSLY STATED BY CHITAI BALI STORE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND (EXPRESS OR IMPLIED), INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT OR REPRESENT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT ACCESS TO THE SERVICES WILL BE TIMELY OR SECURE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS OF OUR CHITAI BALI STORE, SHOPIFY OR ITS AFFILIATES BE LIABLE FOR ANY DAMAGES, LOSSES, CLAIM OR OTHER DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, COSTS OF REPLACEMENT OR SIMILAR DAMAGES, REGARDLESS OF THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), IMPUTLIST OR OTHERWISE), IF SUCH DAMAGES ARISE OUT OF YOUR USE OF THE SERVICES OR ANY PRODUCT PURCHASED THROUGH THE SERVICES OR RELATED TO ANY OTHER CLAIM IN ANY WAY RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN CONTENT, OR ANY DAMAGES OR LOSSES THAT RESULT FROM THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17. INDEMNIFICATION
You agree to indemnify and hold harmless CHITAI BALI, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any loss, liability, or claim (including reasonable attorneys' fees) that arises from or relates to any third party's (1) breach of these Terms of Service or any document incorporated by reference into these Terms of Service; (2) violation of law or the rights of a third party; or (3) your access to or use of the Services.
We will notify you of any claim subject to indemnification, but failure to notify you promptly will not excuse you from your obligations unless such delay would not cause material harm to you. We may control the defense and settlement of the claim, including the selection of legal representation, but will not settle any claim involving indemnity on your part without your consent (which will not be unreasonably withheld). You agree to cooperate with the defense of indemnifiable claims, including providing relevant documentation.

SECTION 18 - SEVERABILITY
If any provision of these Terms of Service is determined to be illegal, void, or unenforceable, then that provision will be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed to be severed from these Terms of Service. Such determination will not affect the validity and enforceability of any remaining provisions.

SECTION 19 - WAIVER AND ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision under these Terms of Service will not constitute a waiver of such right or provision.
These Terms of Service and any policies or rules of use posted by us on this website or in respect to the Services constitute the entire agreement between you and us and govern your use of the Services, superseding all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms of Service).
Any ambiguity or ambiguity in these Terms of Service will not be construed to the disadvantage of the drafting party.

SECTION 20 - ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and any of our rights and obligations without your consent and without notice to you.

SECTION 21. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the decisions of the federal, state, or territorial courts in the jurisdiction in which the CHITAI BALI store is headquartered. You and CHITAI BALI consent to the jurisdiction and personal jurisdiction of such courts.

SECTION 22. HEADINGS
The headings are included in this agreement for convenience only and will not limit or otherwise affect the interpretation of any provision of these Terms.

SECTION 23. CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates to our website. You are responsible for checking our website periodically for such changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective as of the date specified in the notice. Your continued access to and use of the Services following the posting of any changes to these Terms of Service constitutes your acceptance of those changes.

SECTION 24. CONTACT INFORMATION
For questions about the Terms of Service, please email us at chitay.bali.est2024@gmail.com.
Our contact information is below:

CHITAY BALI

Sayan, Desa/Kelurahan Sayan, Kec. Ubud, Kab. Gianyar, Provinsi Bali

WhatsApp: +62 821‑3573‑5789

AHU-0069514.AH.01.02.

0206 4227 3590 7000